Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email containing tracking information.
Shipping Rates
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
We offer free standard shipping on orders over $60 USD.
Shipping Times
| Country / Region | Standard Shipping | Express Shipping |
|---|---|---|
| The United States | 5-10 business days | 3-8 business days |
| Canada | 5-10 business days | 3-8 business days |
| Australia | 6-12 business days | 4-8 business days |
| UK | 6-12 business days | 4-8 business days |
| Europe | 6-12 business days | 4-8 business days |
| Rest of the World | 14-20 business days | 5-12 business days |
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to update.
Delays
Delivery times are estimates only and may be affected by customs inspections, carrier delays, weather conditions, holidays, or other unforeseen circumstances.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrectly entered addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.
Contact Us
If you have any questions regarding shipping, please contact us at: lunverastore.usa@gmail.com